Privacy Policy

We follow all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilise the personal data you offer in a way that is consistent with this Privacy Policy. If you provide personal data for a particular reason, we could make use of the personal data in connection with the reason for which it was provided. For example, registration information sent when creating your account, might be used to suggest products to you based on past acquisitions. We might use your personal data to offer access to services on the Site and monitor your use of such services. We may also utilise your personal data and various other personally non-identifiable information gathered through the Site to assist us with improving the material and functionality of the Site, to much better comprehend our users, and to improve our services. You will see terms in our Privacy Policy that are capitalised. These terms have meanings as described in the Definitions section below.

"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Site with a web browser. It may also include publicly available information that is shared between you and others.

"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Site. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Generally, you control the amount and type of information you provide to us when using our Site. As a User, you can browse our site to find out more about our Site. We collect the following information:

• name;

• contact details (phone, email, etc);

• delivery address; and

• payment information such as credit or debit card information.

When you use our Site, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Site. Such information is typically considered Non Personal Information. We also collect the following:

• Cookies. Our Site uses "Cookies" to identify the areas of our Site that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the Content that you see on our Site. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Site correctly or at all. We never place Personally Identifiable Information in Cookies.

• Geographical Information. When you use the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

• Automatic Information. We automatically receive information from your web browser or mobile device. This information includes the name of the site from which you entered our Site, if any, as well as the name of the site to which you're headed when you leave our site. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Site provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyse trends among our Users to help improve our Site.

• Log Data. Like many Site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Our Services are not directed to persons under the age of 18 years. We do not knowingly collect Personally Identifiable Information from children under 18 years. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us at [email protected]. If we become aware that a child under 18 years has provided us with Personally Identifiable Information, we will delete such information from our record.

We use the information we receive from you as follows:

• responding to any enquiries which you make to us relating to any of our services;

• to monitor site usage to develop and administer our sites;

• promote our products and services to you, as well as the products and services of our affiliates;

• deliver email communications, newsletters, and other correspondence to which you subscribe;

• conduct other marketing activities; and

• respond to your inquiries and other correspondence, or request that you provide feedback to us.

We may disclose your personal information to:

• our agents and service providers;

• our infrastructure providers; and

• law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by law.

We may use your information in the following ways:

• where it is necessary to perform our contract with you;

• where it is required by law;

• where you have provided consent, provided that you can withdraw this consent at any time; or

• where it is necessary for our legitimate interests as a business.

You have a number of rights under data protection legislation. These include:

• Right of access. You have the right to know what information we hold about you and to ask, in writing, to see your records. We will provide you with details of the records we hold as soon as possible and at latest within one month, unless the request is complex. We may require proof of identity before we are able to release the data. Please use the details in the “Contact us” section if you would like to exercise this right.

• Right to be informed. You have the right to be informed how your personal data will be used. This policy as well as any additional information or notice that is provided to you either at the time you provided your details, or otherwise, is intended to provide you with this information.

• Right to withdraw consent. Where we process your data on the basis of your consent (for example, to send you marketing texts or e-mails) you can withdraw that consent at any time. To do this, or to discuss this right further with us, please contact us using the details in the “Contact us” section.

• Right to object. You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so (for example, to send you direct marketing by post). To do this, or to discuss this right further with us, please contact us using the details in the “Contact us” section.

• Right to restrict processing. In certain situations you have the right to ask for processing of your personal data to be restricted because there is some disagreement about its accuracy or legitimate usage.

• Right of erasure. In some cases, you have the right to be forgotten (i.e. to have your personal data deleted from our database). Where you have requested that we do not send you marketing materials we will need to keep some limited information in order to ensure that you are not contacted in the future.

• Right of rectification. If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated. To update your records please get in touch with us using the details in the “Contact us” section.

• Right to data portability. Where we are processing your personal data because you have given us your consent to do so, you have the right to request that the data is transferred from one service provider to another.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

Our Site may contain links to other sites that are not under our direct control. These sites may have their own policies regarding privacy. We have no control of or responsibility for linked sites and provide these links solely for the convenience and information of our visitors. You access such linked Sites at your own risk. These sites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual sites to see how the operators of those third-party sites will utilise your personal information. In addition, these sites may contain a link to Sites of our affiliates. The sites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such sites will utilise your personal information.

The security of your Personal Information is important to us. We employ physical, electronic, and managerial measures to safeguard the information we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services. While we strive to use commercially acceptable means to protect your Personal Information. We utilise practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. Personal Data is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser.

We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Site and the other Services, and you unconditionally agree that becoming a User of the Site and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to us using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Site and use of the Services is subject to this Privacy Policy and the Terms of Use.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated.

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Office of the Data Protection Commissioner in Ireland or the Information Commissioner’s Office (ICO) in the UK using the following details:

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone number: 0303 123 1113
Website: www.ico.org.uk

and/or the Irish Data Protection Commissioner using the following details:

Address: Data Protection Commissioner, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois
Telephone number: +353 57 8684800
Website: www.dataprotection.ie

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions/complaints about our Privacy Policy, you can reach our Data Protection Manager at:

John Shields
Email address: [email protected]
Contact Number: 003530879747459